The site is telling me that I have been locked out and will not allow me to login to my account. Should I create a new account? FR

The site is telling me that I have been locked out and will not allow me to login to my account. Should I create a new account? FR

No, you definitely should not create a new account at any time, as this creates member duplication. After 5 attempts of entering an incorrect username or password the system will lock you out for security purposes. If you have been locked out, please contact your regional office and we will be happy to unlock your account and assist you in obtaining and/or resetting your login information.